This digital lock is aged slightly more than 10 years. In good operation until this week. Owner was not able to unlock the door.
We go to the site, unlock, disassemble, repair and reassemble, all done on site in 30minutes.
Today’s problem is due to a small broken spring. But seems like mortise part (gear and spring) starts to show sign of worn out due to metal to metal friction.
This is a 10 years digital lock. The owner has got the value of the lock back to his pocket. He himself said has no regret even if need to change to a whole new set.
We also have client that have used digital locks for more than 14 years and counting, still no problem yet. It all depends on usage. Some start to give problem as early as 2 years, although the number is very small.
For now this repair only cost penny and 30minutes. It can still work, so this unit stays.
Treat your lock well, and it will serve you well too
Advise from www.finelockshop.com door lock & locksmithing
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